Looking for a better alternative to Lumeon? Look no further - here's exactly what Pabau can offer you that Lumeon can't.

Top reasons to why Pabau is better way to go over Lumeon when you are wanting to choose a Practice Management Software.

Read in more detail what exactly Pabau has to offers in comparison to Lumeon's practice management software.

Reason #1 – Fierce Contracts

In the past, when migrating clients away from Lumeon they often complain they were extended into contracts and pricing tiers that they were not aware of. In order to get out of these, they have often had to pay extremely large exit fees.

Reason #2 - Going Paperless

The paperless features were not researched, and whilst Lumeon promotes the ability to go paperless, the majority of clients that we migrate away do not use the features due to it not really being fit for purpose. Developing a paperless app requires a team of developers in itself, and at Pabau, we have 4 full time employees responsible solely for the maintenance and development of the paperless app & features of Pabau. The consultation forms are simply not built for clinics.

Reason #3 - No App

Having a native app is important for any business. Lumeon are yet to launch a mobile app, meaning that the way it will work on your mobile/tablet is via the browser. This makes for it difficult to create a great user experience, and you are very limited and reliant on your internet connection, as well as having limited features that are expected from when needing to access your business tools on the go.

Reason #4 - Limited Functionality

We find generally that the people that move from Lumeon to Pabau often quote that they have “grown out of it”, and often hit a brick wall when it comes to the features. Lumeon do not tend to have a ‘Community’, and their range of clients from different sectors suggest that they target all and anyone. Having some big contracts with the likes of BUPA may restrict them from working on the wider in demand features of the every day medical practice.

Reason #5 – Old Technology & Dated UI

You only need to take a look at the features which are core to any clinic such as the calendar to see that it is extremely dated. The Lumeon calendar has not received an update for years, and if you are a clinic which have multiple clinicians, you will find yourself scrolling vertically (not horizontally) across the calendar to find availability.

Reason #6 - Investor Led

The most important thing to note is that almost every investor wants their money back (with a big return) within 5 years. They are not looking to invest in a growing profitable business and they’re not interested in getting their fair share of profits over an extended time period. Taking funding is not always best for a company and its clients. Lumeon have been known to charge exceptional fees for building things such as medical forms (a feature that is free within Pabau)

Reason #7 - Pricing

Having targeted mainly hospitals, the operation costs to run Lumeon would be high. This cost is offset against the price they charge for their software. Clients we have migrated away from Lumeon have been known to pay exceptional fees for things such as SMS.

Reason #8 – Online Bookings

Pabau allows you to set up your online bookings and see how easy it is to manage appointments through Pabau. Your online profile can be shown 24/7 on as many platforms as you like for easy access for your clients and leads. Recent clients who have moved from Lumeon to Pabau have done so due to online bookings being non existent.

Reason #9 - Stability

For any medical business the up-time of your software is crucial. Whilst no provider can guarantee 100% uptime, we make sure all the necessary procedures are in place to avoid any outage big or small. When we migrate clients away from Lumeon, we have real issues with them running the reports to provide us the data they need. The reports seem very dated, and crash the system whenever trying to run a report over a short/medium period of time.

Reason #10 - Complex & Paid Reporting

In order to build custom reports in Lumeon you need to have a technical background, with it being a very technical process. The feature to build custom reports is known as ‘Ad Hoc Reporting’, and we as developers would find it difficult to even use.

  • See how we compare

  • Lumeon
  • Protect your clinic

  • Data hosted in your preferred country
  • Ability to manage multiple locations with permission rules
  • Fully GDPR Compliant
  • Consistently great uptime
  • Running paperless

  • Digital consent forms & e-signing (Desktop)
  • Digital consent forms & e-signing (iPad)
  • Ability to go entirely paperless
  • Automated precare and aftercare
  • Ability to take photos via the software
  • Before and after comparison
  • Procedure plot tool
  • Automate medical forms to be sent to clients
  • Marketing tools

  • Ability to send newsletter campaigns
  • Ability to setup automated marketing campaigns
  • Ability to setup referral campaigns
  • Ability to setup automatic recalls
  • Easy to use reports without over complication
  • Wide range of reports
  • Ability to run reports on how campaigns perform
  • Tried & tested marketing templates
  • Boost and maintain bookings

  • Ability to integrate with Healthcode
  • Ability to sell packages
  • Ability to sell gift vouchers
  • Client area for invoices, appointments etc
  • Automated recalls for patients
  • Management tools

  • Staff management system
  • Ability to request holidays
  • Full lockdown on security permissions
  • A fully fledged staff rota system
  • Ability to customise reports
  • Financials

  • Wide range of financial reports
  • Ability to integrate with healthcode
  • User friendly Point of sale system
  • Setup different issuing companies
  • Ability to create credit notes
  • On the go

  • Ability to access reports from an app
  • Ability to book appointments from an app
  • Ability to make payments via an app
  • Ability to scheduled shifts through an app
  • Ability to manage appointments from an app
  • Support

  • Assistance in migrating your data from the previous provider.
  • Tools to help migrate information from over 50 other softwares
  • Telephone support
  • Free training for life

  • Switching to Pabau from Lumeon is easy because we are here to help in any way

    Clinic Management software that makes booking and rebooking multiple appointments simple and pain free.

    Easy Migration

    Pabau offers a hands on migration service. We will move all of your clients, products, services, financials, appointments and more for you. When choosing a provider, it's important to go with experience for that perfect migration. Pabau has performed 1400+ software migrations from over 100 different providers.

    Free training for life

    You will have the chance to learn powerful business strategies that will help you grow your business. We run daily webinars across various educators. We have content to deliver over 20 modules on the Pabau software so that you can make the most out of your

    Support second to none

    Customer service and small business go hand-in-hand. Our award winning support team will make you feel right at home.

    Don't take our word for it

    Read some of the feedback received from clients across the globe

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