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  • Case Study: Superdrug

    Freedom and flexibility to do what he loves: this is what Pabau has given to Dr. Tapan Patel. Now, now matter how he is so busy, Dr. Patel does what he loves to do inside and outside of the clinic.

    Dr. Tapan Patel is the director and visionary behind PHI Clinic. He is one of the most talented and skillful injectors in the United Kingdom, as attested by his peers, various industry experts, and his patients.

    “Not only is Pabau a valuable tool, but it also brought great value to the business.”

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    Superdrug

    Why did you start the PHI Clinic?

    PHI Clinic’s goal is to treat a wide range of skin conditions by offering the most advanced injectable treatments in London. The techniques that I use are proven to be safe and effective around the world and can also treat underlying and related skin problems.

    This means that my practice is able to deal with multiple conditions that are present in a patient. I want to offer a service where patients can choose their desired results based on their medical histories.


    What makes PHI Clinic different from its competitors?

    The PHI Clinic is widely recognized as being one of the most excellent clinics around the world; our services are being endorsed by international specialists.

    Our staff members are board-certified and have received the highest degree of training; they are also continually updating on the best practices of their profession.


    What do you love most about Pabau?

    Pabau makes it easy for me to live my life. No matter where I may be, at the gym or out of the clinic, I can still manage everthing on my own.

    With Pabau, I have incredible flexibility and I am able to accomplish all my tasks everyday without compromising my personal activities.


    Why is Pabau important to your business?

    Pabau has been and is the key to the growth and success of our clinic. I was able to manage our eight locations, which are hours apart from each other, in just several clicks. I was also able to monitor all my staff members. Pabau allowed me to manage the whole industry in one place, and this has been game-changing for our entire team.

    “I am always researching my competitors, and I have not seen another medical software nor booking system that is as efficient as Pabau.”
    Tapan Patel
    Owner, PHI Clinic


    Use online booking, so your clients have 24/7 access.

    Patients always need assurance that you will always be there for them along the way. This is why with Pabau, online booking is always an option for your patients!

    Pabau allows your patients to book even a thousand bookings every week. Say goodbye to hassle phone calls and patient follow-ups. Pabau is what you need!


    Send SMS and email appointment reminders.

    Now, patient’s won’t forget their appointments with you, as it automatically sends appointment booking reminder email and text 24 hours before an appointment.

    This eliminates no-shows and hassles with manual confirmation of appointments.


    Make use of Pabau’s automatic emails.

    Pabau instantly sends automatic emails to patients when their bookings have been changed, to remind them of their new appointment schedules.

    Emails are also automatically sent if patients do not show up for their appointments, so that they will be aware about your cancellation policies.


    Manage your business on the go with the Pabau iOS app

    The app has given Dr. Tapan Patel flexibility in his day-to-day life. He was able to manage his staff members from many locations, see and edit his appointments, and keep up to date with what's happening if he is not in the Clinic. His team also uses the app to see what assignments they have for the day.

    Like Dr. Tapan, freedom and flexibility to do what you love is also within your reach. Join him and more than 36,000 clients who are enjoying Pabau today. Request for a FREE DEMO now! No credit card, no obligations or fixed-term contracts required!


    Book a demo

    Leave your details and a member of our team will be in touch shortly. Signing up to a demo allows you full access to learn about our software and the features that are key to business growth.

    Thank you for choosing Pabau CRM

    If you want to jump ahead, feel free to book your demo in now with our next available consultant.

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