Top features for smarter multi-location med spa managementOpening a second (or third) medical spa sounds exciting — until you hit the wall of real-world challenges that come with managing multiple locations. Running one med spa is hard. Running multiple locations? That’s another universe of complexity. Getting multi-location med spa management wrong can lead to: Client records that don’t match across locations Staff […]
How AI is redefining the patient experience in healthcareAI, or artificial intelligence, isn’t just a buzzword. You can see it popping up everywhere, and every industry is jumping on board. It’s already reshaping aesthetics, wellness, and healthcare. In fact, AI is opening doors that previously seemed impossible, especially when it comes to the patient experience. And in med spas and healthcare practices, it’s […]
Med spa compensation strategies for retaining top talentHere’s a wild thought: What if your best employees are secretly scrolling job boards on their lunch breaks? 🤔 Employee retention is one of the biggest challenges for med spa owners. A report from the US Department of Labor corroborates this, with sectors like healthcare, social assistance, and leisure and hospitality (including med spas, spa […]
How to upsell and cross-sell med spa servicesEveryone knows the classic line, “Would you like to make it large?” That’s upselling in action. And when your barista nudges you to grab a pastry alongside your flat white? That’s cross-selling. But here’s the thing — upselling and cross-selling aren’t just for fast food restaurants and coffee shops. For a med spa business or aesthetic […]
The 4 best AI practice management tools for med spasNo need to fire up a Delorean and head Back to the Future, the future is here. Artificial intelligence (AI) is everywhere, including medical spas. And the best part is, you don’t need a flux capacitor to make it work! 🚀 From IT and retail to healthcare, AI-driven solutions, like ChatGPT, are becoming a standard […]
11 interview questions to ask to hire your next LPNHiring an LPN who leaves after a few months — or worse, one who lacks the essential skills your practice or med spa relies on — is a costly mistake. You need someone who’s in it for the long haul. That’s why a thorough interview process that will help you vet the strongest candidates is […]
How to open a second med spa location: A quick guideIf your first medical spa location is thriving, you may be thinking about opening a second. That’s exciting news! After all, more locations mean more clients, more revenue, and more growth opportunities – at least in theory. Right? In reality, while the potential for success is high, opening a second location comes with its own […]
How to calculate and reduce your patient no-show rateHave you ever felt the frustration of prepping for a patient who never walks through the door? No-shows are like that bad blind date that stands you up – a waste of time and a drain on resources. In healthcare especially, they’re a serious problem that can disrupt your clinic’s schedule, impact your bottom line, […]
3 best payment reconciliation integrations for spasPayment reconciliation – the very phrase sounds a bit snooze-worthy, doesn’t it? But, as you know, if you want your spa’s cash flow in order, this practice is key. The problem is, ensuring all your payments match up can be tedious and frustrating, especially if you lack the right tools and integrations. If your payment […]
The top 4 reasons for burnout in healthcare + solutionsYou’ve probably heard of the term “burnout.” It’s not everyday stress hiding behind a buzzword. Think of it like an epidemic leaving exhausted workers in its wake, compromising their work quality and mental health. With the CDC, the leading health authority in the US, sounding the alarm about burnout rates, it’s time we take some […]
