Looking for a better alternative to Cliniko? Look no further – here’s exactly what Pabau can offer you that Cliniko can’t.
Read in more detail what exactly Pabau has to offers in comparison to Cliniko’s practice management software.
You do not have any control over where your data is hosted. Although Cliniko now have UK based servers, often we would migrate clients away from them which are UK based clinics, with their data hosted in Australia, which is not GDPR compliant.
Having a native app is important for any business. Cliniko are yet to launch a mobile app, meaning that the way it will work on your mobile/tablet is via the browser. This makes for it difficult to create a great user experience, and you are very limited and reliant on your internet connection, as well as having limited features that are expected from when needing to access your business tools on the go.
Cliniko only offer live chat support, with no way of ever speaking to them over the phone. Although the system is easy to use, you have no real access to any ongoing training. If you are moving over from another system, you will really struggle with getting your data in effectively, as there is no assistance when it comes to data migration.
We find generally that the people that move from Cliniko to Pabau often quote that they have “grown out of it”, and often hit a brick wall when it comes to the features. Cliniko try to be active with functionality, however they often talk about features they are working on which were launched in Pabau years ago.
Cliniko has only 18 reports in total compared to Pabau’s 132 reports. You have no way to filter your reports or any way of creating custom reports for your business, what you see is what you get.
A glance at Clinikos Facebook page suggests that there are regular outages, sometimes these occur over a period of 2-3 days at a time, which is inconsistent to what is being posted on their server status page. For any medical business the up-time of your software is crucial. Whilst no provider can guarantee 100% uptime, we make sure all the necessary procedures are in place to avoid any outage big or small.
Pabau will capture all your enquiries and transfer the clients data direct into its CRM system, making it easier to track, contact and convert prospective customers. In Cliniko, it is either that they are a patient, or you are using a 3rd party tool in order to manage the enquiry process.
Pabau offers a hands on migration service. We will move all of your clients, products, services, financials, appointments and more for you. When choosing a provider, it’s important to go with experience for that perfect migration. Pabau has performed 1400+ software migrations from over 100 different providers.
You will have the chance to learn powerful business strategies that will help you grow your business. We run daily webinars across various educators. We have content to deliver over 20 modules on the Pabau software so that you can make the most out of your
Customer service and small business go hand-in-hand. Our award winning support team will make you feel right at home.
Talk to us about how Pabau clinic management software can make your booking and rebooking multiple appointments simple and pain free.
Get a personalized demo of our clinic software
and see how it suits your business.