Which scheduling software is the one for you – Setmore or Fresha?
Picking the right scheduling software is a really important decision for your business. If you’re undecided then this is for you. Here, we spotlight the key differences between Setmore and Fresha and drop another contender into the mix – Pabau.
Setmore is an online scheduling platform that will enable you to connect with your customers. It’s designed to work for various industries – education, legal, financial services, and more – as well as businesses such as hair salons, spas, and massage therapists. You can choose between free and paid plans and manage your appointments through their calendar.
Fresha is a subscription-free model for the beauty and wellness industry.
However, while it is technically ‘free’, they charge a commission fee on every new client booking that comes through the Fresha marketplace, which can quickly become expensive. In their own words, Fresha helps businesses boost sales and attract new clients via online bookings through Google search, Facebook and Instagram.
Pabau is an all-in-one clinic management software specifically designed for medi aesthetic clinics. With clients all over the world, Pabau provides everything clinics need to reduce time spent on admin, improve the patient experience, and attract new customers. Because it’s purpose-built for med spas, it has key features that this client base will find particularly valuable.
|Why Choose Pabau Over Setmore vs Fresha||Setmore||Fresha||Pabau|
|Online booking widget
In Pabau you can create a fully branded online booking experience on your own website using an online booking widget. In Fresha, there’s no online booking widget. You’ll be directed to a landing page or directed to book via Fresha marketplace.
|No commission fees
Fresha operates a subscription-free model. While you don’t pay a monthly fee, you will be charged a commission fee of 20% for each new customer that books via Fresha. If you have 100 appointments booked through Fresha costing £50 each, they’ll take £1000.
|Online booking for medi aesthetic clinics
In Pabau you can set your online booking system so that new clients can only book a consultation, not a service. Existing clients can click through to book an appointment using their login details. Setmore and Fresha don't have these options
|Coupons, discounts, and rewards programs
Incentive programs are a key way to help clinics retain clients and boost customer loyalty. But you can’t set up promotional offers or discounts in Setmore, which is a big limitation.
|Patient journey app
Want a way of making sure you have all correct documentation on file before a client has their appointment such as consent forms, questionnaires, and photos? Use Pabau’s dedicated patient app to keep yourself right and ensure you never miss a step again.
Got more than one clinic? Or do you work at different locations on different days of the week? In Pabau, you can set this up in the backend and clients can simply book the clinic location they need. In Setmore, there isn’t multiple location functionality.
“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”
Head of Operations, Juvea Medical
“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”
“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”