• Contáctenos
  • +02045382875
  • sales@pabau.com

  • Soporte extendido

    Find out about our extended support options to meet your business needs.

    Would you prefer an extended level of support? Don’t worry; we can provide that, with Extended Support you will benefit from the below

    Exclusive extended support during the week (until 8pm)- Get out-of-hours support from our team of experts!
    Exclusive extended support during the weekend (9am - 12pm)
    SLA de tiempo de actividad garantizado 99.99%
    Unlimited creation of Medical Forms including bespoke consultation forms, questionnaires, consent and more

    Our Pabau experts will work with your vision and turn your business dreams into reality. We assure you that we will be with you all the steps of the way.

    With this extended service, you will have that extra level of support to take your business to the next level.

    Extended Evening Support

    Extended Evening Support

    Exclusive extended support during the week (until 8pm)- Get out of hours support from our team of experts!

    Extended Weekend Support

    Extended Weekend Support

    Exclusive extended support during the weekend (9am - 12pm)

    Uptime SLA guarantee

    Uptime SLA guarantee

    SLA de tiempo de actividad garantizado 99.99%

    We create all your Medical Forms

    We create all your Medical Forms

    Unlimited creation of Medical Forms including bespoke consultation forms, questionnaires, consent and more

    Discounted Staff Training

    Discounted Staff Training

    You will benefit from 50% off our normal 121 training costs

    Gerente de cuenta dedicado

    Your dedicated account manager will be available from Monday – Friday 9am – 5pm. You will also have extended weekend support
    via Live Chat until 12pm on a Saturday and Sunday.
    You will receive a dedicated 020 number specific to your clinic – this will get you directly to your account manager. They will have a
    dedicated answer phone on this number where any out of hours messages can be left.

    Extended Evening Support

    General

    We facilitate a close working relationship to assist in prioritizing business initiatives, issues or roll outs. Your dedicated account manager is your one main point of contact within Pabau.

    Extended Evening Support

    Onboarding

    Instead of a ‘big bang’ approach, a dedicated account manager would also assist in the implementation of your Pabau prior to going live.

    Extended Evening Support

    Quicker Support

    A bespoke method of support to your clinic: We will provide you a private Slack where your account manager & our head of support be happy to answer any questions & provide an immediate response

    Extended Evening Support

    Software Support

    Your account manager is responsible for managing any reported issues/incidents through with our development team, and will proactively push queries to the top of the queue. We provide highly accountable, personalized support for all Pabau related questions.

    Extended Evening Support

    Telephone Support

    Book weekly or daily calls with your account manager to check progress and agree key objectives

    Extended Evening Support

    Training

    We prepare and train staff members, while also limiting disruption to the business by helping combat staff turnover with customized materials. You can book an unlimited amount of online webinars with your account manager for onboarding new team members, or you get as much training as you want from your account manager or from our dedicated trainers for free, (normally 150+VAT for 2hrs.)

    Extended Evening Support

    Maximize all aspects of the system

    With a dedicated account manager you will improve your Pabau score (which is indicating the extent to which you have been using the system) and start using the most out of it.

  • Comparar

  • Básico

  • Soporte extendido

  • Gerente de cuenta dedicado

  • Phone Support Mon-Fri (9-5)
  • Email Support Mon-Fri (9-5)
  • Live Chat Mon-Fri (9-5)
  • Extended Weekday Live Chat until 12pm
  • Soporte extendido de chat en vivo de lunes a viernes (hasta las 8 p.m.)
  • Soporte de fin de semana
  • SLA de tiempo de actividad garantizado 99.99%
  • Creación ilimitada de formularios médicos (normalmente £ 10 por formulario)
  • 100+ professionally designed newsletter templates
  • Encuestas móviles
  • Webhook Integration
  • Integración de Google Review, Zapier y Facebook
  • Envíos ilimitados de boletines
  • Gerente de cuenta dedicado
  • Phone Support Mon-Fri (9-5)

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Email Support Mon-Fri (9-5)

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Live Chat Mon-Fri (9-5)

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Extended Weekday Live Chat until 12pm

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Soporte extendido de chat en vivo de lunes a viernes (hasta las 8 p.m.)

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Soporte de fin de semana

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    SLA de tiempo de actividad garantizado 99.99%

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Creación ilimitada de formularios médicos (normalmente £ 10 por formulario)

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    100+ professionally designed newsletter templates

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Encuestas móviles

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Webhook Integration

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Integración de Google Review, Zapier y Facebook

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Envíos ilimitados de boletines

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado

    Gerente de cuenta dedicado

    • Básico
    • Soporte extendido
    • Gerente de cuenta dedicado
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    Gracias por elegir Pabau CRM

    Gracias por solicitar una demostración de nuestro software, estamos muy emocionados de mostrarle lo que tenemos para ofrecer. Uno de nuestro equipo lo llamará en breve al número que proporcionó para programar su demostración.

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