Find out about our extended support options to meet your business needs.
Exclusive extended support during the week (until 8pm)- Get out of hours support from our team of experts!
Exclusive extended support during the weekend (9am - 12pm)
99.99% guaranteed uptime SLA
Unlimited creation of Medical Forms including bespoke consultation forms, questionnaires, consent and more
You will benefit from 50% off our normal 121 training costs
We facilitate a close working relationship to assist in prioritizing business initiatives, issues or roll outs. Your dedicated account manager is your one main point of contact within Pabau.
Instead of a ‘big bang’ approach, a dedicated account manager would also assist in the implementation of your Pabau prior to going live.
A bespoke method of support to your clinic: We will provide you a private Slack where your account manager & our head of support be happy to answer any questions & provide an immediate response
Your account manager is responsible for managing any reported issues/incidents through with our development team, and will proactively push queries to the top of the queue. We provide highly accountable, personalized support for all Pabau related questions.
Book weekly or daily calls with your account manager to check progress and agree key objectives
We prepare and train staff members, while also limiting disruption to the business by helping combat staff turnover with customized materials. You can book an unlimited amount of online webinars with your account manager for onboarding new team members, or you get as much training as you want from your account manager or from our dedicated trainers for free, (normally 150+VAT for 2hrs.)
With a dedicated account manager you will improve your Pabau score (which is indicating the extent to which you have been using the system) and start using the most out of it.
Leave your details and a member of our team will be in touch shortly. Signing up to a demo allows you full access to learn about our software and the features that are key to business growth.