Terms & Conditions

Please read the following Terms carefully and if there's anything you don't understand please contact support@pabau.com.


Don't forget we can only give you both a referral reward if your friend signs up directly through our website using your referral link. If they request a demo in some other way, (like through our website contact page), we have no way to link them to you, and neither of you will be able to get your referral rewards

We'd much rather give the reward for spreading the word to our clients – that's why we created our referral scheme – so please don't forget to share your link!


This reward scheme applies to referrals made on or after the 1st April 2022, any referrals made before that date will not be valid.

To be eligible for the Pabau refer a friend scheme, you do not need to be an existing Pabau user or customer. You will just need to share your Pabau refer a friend link and your friend will need to submit their details to us through our contact form.

Qualification for the Reward (Rules):

  • There is no limit to the number of people you can recommend.
  • You do not need to be an active user or customer of Pabau to refer a friend.
  • You will receive up to £50 in referral rewards for each friend you refer to Pabau.
  • Your friend will receive their first month free up to a maximum value of £240 depending on their level of subscription.
  • Your referral reward will be earned in stages of your friends Pabau onboarding journey:
    Stage 1 - Demo Booked = £5 rewards
    Stage 2 - Demo Completed = £15 rewards
    Stage 3 - Converted to ‘Live & Paying’ = £30 rewards
  • The account will be considered ‘Live and Paying’ when your friend has paid their first month’s subscription (after their 1st month free).
  • Each month you can also earn up to £10 rewards by sharing your link with 7 or more friends from the share button on your refer a friend login page. It is really important that you share from that button in order for your shares to track.
  • The value of the referral reward may be taxable income to you. You are responsible for any taxes resulting from the referral reward. Please consult your tax advisor if you have questions about the tax treatment of a referral reward.
  • You can request payment of your rewards at any time via the refer a friend dashboard ‘cash out’ section.
  • You can chose to cash out your rewards as:
    A UK Bank Transfer
    An Amazon voucher
    A donation to a charity of your choice
  • If you choose to cash out your rewards as an Amazon voucher, you will receive an e-voucher via email to your registered email address. Amazon.co.uk is not a sponsor of the Promotion. Amazon.co.uk gift cards may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in Amazon’s online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. Amazon.co.uk is not responsible if an Amazon gift card is lost, stolen, destroyed, or used without permission. See www.amazon.co.uk/gc-legal and https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GNG9PXYZUMQT72QK for complete terms and conditions. Amazon gift cards are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.
  • If you choose to cash out your rewards as a donation to charity, you will be required to submit details of your charity and we may need to contact you for further details in order to complete the donation.
  • Payments are normally processed within 48 hours.
  • Any payment made under the Pabau refer a friend scheme is subject to the final discretion of Pabau.
  • Pabau reserves the right to modify, suspend or terminate the Refer a Friend Program, in part or in whole, at any time, for any reason, or, upon reasonable notice to you (including by email), to void or remove Referral Rewards from an Account at any time. Pabau reserves the right to withdraw this offer if, in our judgment, the offer is being abused. All Referral Rewards will be voided immediately upon termination of these Terms or if you violate the scheme rules. Any decision made by Pabau with regards to this offer is final.
  • To the maximum extent permitted by law, Pabau accepts no liability for any loss suffered by participating in this Promotion and/or arising out of participating in the Pabau refer a friend scheme.
  • Restrictions that Apply

  • You may not earn Referral Rewards by (i) promoting your Invitation (or its unique referral code) through paid marketing, such as search engine or social media marketing (e.g., Facebook, AdWords, Youtube), (ii) posting your Invitation (or its unique referral code) on any public forum or coupon site where you are not the primary content owner or where you do not have permission to post (e.g., you may post a referral link on your personal social media account, or Facebook groups you have permission to post in but you may not post it on a site like VoucherCodes), (iii) using the Services in violation of these Terms, or (iv) violating any other restriction that we may impose on participants in the Refer a Friend Program.
  • Qualification for the Reward (Friends receiving a free month):

  • By using your friends link, you consent to the following details of your onboarding journey being shared with your friend.
    1. When you have booked your demo
    2. When you have completed your demo
    3. When you have started your Pabau subscription
    4. Your last active date.

    All other information related to your account will remain confidential.

  • You must use your friends link at the time of submitting your contact details to Pabau in order to qualify for a free month. You cannot claim a free month under the Pabau refer a friend scheme once you have already booked in for your demo.
  • The referrer and the referee (friend) can’t be the same person. Where we identify they are the same person, for example by email address, phone number, or account name, the reward will be void. This scheme cannot be used in conjunction with any other offer.